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Our return policy is 30 days return or exchange.  Returns must be initiated by the customer within 30 days of the date of the received package. 

In order to return an item, you must contact us to request a Return Merchandise Authorization Number (RMA#).  All returns must obtain a RMA# from us prior to returning the product.  

All returns must include all original items, original packaging, undamaged, and in the same condition that it was received. 

Buyers are responsible for return shipping costs (including duties, taxes and any other charges for international customers).

Upon receipt of the item and completion of our inspection, a refund or exchange will be processed.  If the order is found to be defective, we can either grant a full refund or a replacement with no additional cost.  Customer refunds or exchanges will be processed ASAP.

A one (1) year limited warranty is applicable to Ether Technology bulls-i brand products from the date of issue (please see for warranty terms).

Phone:             1-888-9-bulls-i         or               1-888-928-5574         (Toll Free)

Address: bulls-i Vehicle Drive Recorders 
                 P.O. Box 398 Swanton, Ohio 43558 

Email:  or